ABOUT US
Pivotal Partnerships - Where passion meets purpose....
Pivotal Careers provides a personal and bespoke job search service to motivated and professional individuals . With a proactive approach, including using the latest video technology the ‘right’ and ‘best’ opportunities and interviews are identified and secured across a wide range of organisations across the South West of England and beyond. Pivotal Careers can also provide a Cost Effective Careers Coaching Programme which includes a
Pivotal Coaching supports individuals and organisations that are motivated to explore, develop and make change.
This could be an individual that wants to make change and grow in their career, life or their business.
As an accredited Emotional Intelligence Practitioner, A bespoke program can be built around the needs of an Organisation that supports their employees and puts their people firmly at the top of the Agenda either as part of development plans or providing an outplacement solution during times of restructure, realignment and redundancy.
Pivotal Recruit providing bespoke and targetted recruitment solutions to identify and secure the talent you need for your business to ensure it achieves the desired strategies, goals and objectives. There is a flexible, effective solution at all levels to secure the talent you want and need today.
Pivotal Partners Working in true partnership with myself and other associates, as a Pivotal Partner, this could be an outsourced talent acquisition and management consultancy service for organisations that do not have the time or resources to create their own in-house talent team or for organisations that have the time and resources but securing the talent, getting the results or ROI they desire. A whole menu of support, functions, processes, strategies, technology and training that you can turn on and off as required in the business. Collaborating with strategic partners, and associates we are also able to offer many of the elements that play an active role for organisations that are shaping and creating an integrated and future-focused people strategy to enable an engaged and retained workforce and achieve growth and success.
Pivotal Recruit Company Values
Collaboration
Working practice whereby individuals work together to a common purpose to achieve business benefit. Collaboration enables individuals to work together in partnership to achieve a defined and common purpose..,
Transparency
Lack of hidden agendas or conditions, accompanied by the availability of full information required of collaboration, cooperation, and collective decision making.
Trust
Firm belief in the reliability, truth, or ability of someone or something. "relationships have to be built on trust.
Integrity
As doing the right thing even when no one else is around. It is the ability to act with honesty and be consistent in whatever it is you are doing based on the particular moral value or belief compass you have. ... “We act with integrity in all we do.

Message from Tracey Clay, Founder, Recruiter, Coach & Trusted Partner
One of the most pivotal decisions in a career is to change jobs….
One of the most pivotal decisions in business is to hire new skills and talent….
The definition of pivotal is ‘of crucial importance in relation to the development or success of something else’...
And so, after many years in the recruitment industry developing my recruitment career within both independent and corporate organisations, I made the pivotal decision to create Pivotal Recruit (apologies for the overuse of pivotal but hey why not?) incorporating Pivotal Careers & Career Coaching and Pivotal Partnerships which formally became Pivotal Partnerships with the Brands Pivotal Recruit, Pivotal Partners and Pivotal Coaching supporting businesses and individuals in all things 'People'
Pivotal Partnerships provides a truly consultative and bespoke service for organisations and professionals alike, making those vital and momentous decisions around careers, leadership skills, talent management and people Strategy
Pivotal Partnerships assists those businesses that do not have the time and resources to attract, engage, retain and develop talent and skills directly within their businesses and also those organisations that perhaps do have the time and resources but it's just not working for them. Let me help you to create and implementing people-centric talent strategies providing an outsourced, in-house solution to your talent acquisition and management strategies.
In the staffing & recruitment industry, we talk a lot about 'trusted partner' and 'trusted advisor' . Pivotal Partnerships can become just that!
How it started
In between Christmas and New Year in 2002 we bought a House in Devon!
That doesn’t seem that unusual, however at the time we lived and worked in Hertfordshire!
This pivotal decision to move our family lock, stock and barrel was made, and with a huge career and lift transition, my recruitment journey began.
Like many others in our industry, I ‘fell into’ recruitment when we relocated. It was in this industry that I found a passion and love for connecting together the many people I met and talked to.
Roll on to 2019, and following a successful and fruitful career in both corporate and independent Agencies, from making my first permanent placement in the first few weeks of starting at a small independent agency, to latterly being part of the senior management team of a large national organisation and developing others in our industry I made another Pivotal decision and set up my own Recruitment Agency. There seemed no better word to describe what I wanted this business to be about. Candidates and clients make crucial decisions in business and life every day and so Pivotal Recruit was founded on November 13th 2019 to provide the very best career, job search and talent acquisition experience, solutions and outcomes for both individuals and organisations. My love for coaching, training and development of others has also been pivotal in developing other areas of the business and when Covid hit in 2020, it gave me the opportunity to start looking at my own learning and development which spawned Pivotal Career Coaching and Pivotal Partnerships too.
I am a certified and qualfiied Executive Coach, An Action Learning Sets Facilitator and an accredited RocheMartin Emotional Intelligence Practitioner, all adding to my skill set as a qualified and seasoned recruitment and talent acquisition professional of more than two decades.
People are critical to the growth and sucess of any organisation and so, in 2024 I formally changed the name of the business to Pivotal Partnerships with the brands Pivotal Recruit, Pivotal Coaching and Pivotal Partners able to serve individuals and business in their growth and success in 'all things people' .
What do I do when I’m not working on and in the business or continuing with my own study and self-development? Well, with an ever expanding family… Husband, two grown up children, their husbands and now four grandchildren to keep me busy, I really do try to live and breath that work life balance we all strive to achieve and so far so good…..
