COACHING SERVICES
Coaching that grows confidence, sharpens performance, and strengthens leadership
At Pivotal Coaching, we support people to lead, perform, and develop with greater clarity and emotional intelligence at every stage of their professional journey.
Whether you’re stepping into leadership, navigating change, or building a stronger team, coaching helps cut through the noise. It brings focus, insight, and action, not just warm words. And with emotional intelligence at the heart, our coaching doesn't just support the ‘what’, but the ‘how’ helping people become more self-aware, adaptable, and effective.
Led by Tracey Clay, an accredited Executive Coach, Emotional Intelligence Practitioner (RocheMartin), and certified facilitator in Action Learning Sets, our coaching blends evidence-based frameworks with real-life, commercial understanding. You’ll find a calm, credible space to think, be challenged, and take ownership of your development.
Looking for job-seeking or career change support? Pivotal Careers has you covered.
We offer tailored coaching solutions for individuals, teams and organisations, including:
Executive Coaching – 1:1 coaching for leaders and managers looking to grow influence, impact, and performance
Performance Coaching – for individuals or teams aiming to overcome barriers, reset focus, or build resilience
Leadership Development – emotionally intelligent coaching journeys to build confident, authentic, human-centred leaders
Team Coaching & Facilitation – to improve collaboration, strengthen trust, and align purpose with action
EQ Sparks – our flagship emotional intelligence development programme, delivered 1:1 or in groups
Group Coaching & Peer Circles – including themed workshops and facilitated Action Learning Sets
Career Development Coaching – for professionals preparing for progression, role transitions, or confidence resets
OUR EQ-LED APPROACH
Our coaching is grounded in RocheMartin’s Emotional Capital framework (ECR), which measures and develops ten EQ competencies across three core clusters:
Inner Focus: Self-Knowing, Self-Control, Self-Confidence, Self-Reliance
Other Focus: Empathy, Straightforwardness, Relationship Skills
Outer Focus: Adaptability, Optimism, Self-Actualisation
These are the building blocks of performance, wellbeing, and emotionally intelligent leadership. Clients can access ECR Self and ECR 360 assessments, alongside digital sorting cards, bespoke workbooks, and tailored EQ coaching programmes designed to turn insight into action. Whether we're working with a senior team or an individual contributor, EQ is woven throughout, helping people understand themselves, relate to others, and lead more effectively.
PIVOTAL CAREERS
CAREER COACHING
Sometimes you know it’s time for change, but you’re not sure which step to take next. Whether you’re at a career crossroads, facing redundancy, starting a new role, or simply feeling stuck, Pivotal Careers offers personalised coaching to help you get clear on your direction.
Through structured conversations, practical tools, and an emotionally intelligent lens, we’ll work together to build your confidence, define your goals, and create a realistic plan that moves you forward. Coaching can be tailored to your needs, from one-off sessions to structured programmes. To find out more, book a free 30-minute discovery session.
JOB SEEKING
We advertise roles for the clients we partner with on our vacancies page. However, not every role we work on is advertised. If you’re a mid-to-senior level professional exploring your next move, you’re welcome to share your CV for consideration against confidential opportunities. All CVs are handled with care, confidentiality, and discretion.
OUTPLACEMENT
Redundancy or restructure can be a difficult transition. Our outplacement services give individuals the practical tools and personal support to take their next step with confidence.
Programmes can include career coaching, CV and profile development, job search strategies, and interview preparation to suit all budgets and needs. Whether for one person or a wider team, outplacement helps people move forward positively while protecting your reputation as a supportive employer.
WHY WORK WITH TRACEY
With over 20 years’ experience across recruitment, coaching, and leadership development, Tracey brings a powerful mix of commercial awareness, people insight, and emotional intelligence to her coaching.
She’s an accredited Executive Coach, qualified recruiter, certified Action Learning Facilitator, and an accredited and licensed practitioner of the RocheMartin Emotional Capital tools. Tracey is trusted by businesses, leaders, and professionals who want honest challenge, practical guidance, and a coach who understands both high-performance environments and human complexity.
LET’S TALK
Whether you're a leader seeking more impact, a team that wants to collaborate better, or an individual ready to grow, coaching with Pivotal can help you get clear, build confidence, and move forward with purpose. We’ll meet you where you are – and help you get to where you want to be.